Schedule Your HVAC Service Call
Randy and the team have helped 5,000+ DFW families stay comfortable for over 20 years. Whatever's happening with your system, we've probably seen it before — and we know how to fix it. Pick what's going on below and we'll get the right tech out to you.
What's the issue with your system?
Select the category that best matches your situation. Your answer helps us dispatch the right technician with the right parts — first time, every time.
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Describe your situation in more detail
Open the item that matches your selection from Step 1. Answer the questions — this tells our technician exactly what to expect when they arrive.
How long has this been happening?
- Just today — it was fine yesterday
- Past 2–3 days, getting worse
- It’s been struggling for weeks
- Never cooled well since install
Is the unit running at all?
- Yes — fan is blowing, but air isn’t cold
- Unit turns on and off repeatedly
- Completely off / won’t start
What’s the outdoor temperature?
- 90°F+ (very hot day)
- 75–90°F (warm, not extreme)
- Below 75°F
✅ Click “Step 3 — Get Scheduled” above when ready.
What are you noticing?
- Loud banging or clanking noise
- Squealing or screeching sound
- Water dripping or pooling inside
- Ice forming on the unit or lines
- Unit runs but house won’t cool below 78°F
- Burning or musty smell from vents
How old is the system?
- Under 5 years
- 5–10 years
- 10–15 years
- 15+ years
✅ Click “Step 3 — Get Scheduled” above when ready.
What’s driving the replacement?
- Current system is broken and not worth repairing
- System is old (15+ years) and inefficient
- Building a new home or addition
- Upgrading for better energy savings
Square footage of your home?
- Under 1,500 sq ft
- 1,500–2,500 sq ft
- 2,500–3,500 sq ft
- 3,500+ sq ft (or multiple systems)
✅ Click “Step 3 — Get Scheduled” above when ready.
What type of heating system?
- Gas furnace
- Heat pump (same unit as AC)
- Electric furnace or baseboard
- Not sure
What’s happening?
- No heat at all — system won’t run
- Heat runs but house stays cold
- Pilot light or ignition problem
- Strange smell (gas, burning, musty)
- Noisy — banging, rattling, or popping
✅ Click “Step 3 — Get Scheduled” above when ready.
When was your last service?
- Never or more than 2 years ago
- About 1 year ago
- 6 months ago
- Just want a checkup before the season
Which season are you preparing for?
- Summer cooling (AC tune-up)
- Winter heating (furnace/heat pump tune-up)
- Both — full system inspection
✅ Click “Step 3 — Get Scheduled” above when ready.
What are you noticing?
- Excessive dust throughout the home
- Musty or stale smell from vents
- Family members with allergies or respiratory issues
- Just moved in — don’t know last service date
- Home renovation recently completed
How old is your ductwork?
- Under 5 years
- 5–15 years
- 15+ years / unsure
✅ Click “Step 3 — Get Scheduled” above when ready.
⚠️ For a same-day emergency, also call us directly: (972) 673-0408
Current situation?
- AC is completely out — no airflow at all
- Temperature inside is above 85°F
- Elderly or medically vulnerable person in home
- Pets that can’t tolerate the heat
- Smell of burning or smoke from unit
✅ Click “Step 3 — Get Scheduled” above to request emergency service.
No problem — our team has seen it all. Just share a few details:
- Is this an AC, heating, or air quality concern?
- When did you first notice the problem?
- Has a technician looked at this before?
- Is this urgent (today) or can it wait a few days?
✅ Click “Step 3 — Get Scheduled” above and add a note in the booking form.
You're ready to book your service call.
Our team has reviewed what you’ve shared. Click below to pick a date and time — same-day and next-day availability for most DFW areas.
- Appointment confirmed via text and email within minutes
- Licensed, background-checked technician arrives on time
- Upfront flat-rate pricing — no hidden fees
- Service backed by our 100% satisfaction guarantee
Prefer to call? (972) 673-0408 — Available 7 days a week
Randy’s Promise — We don’t pressure, we don’t upsell, and we won’t push services you don’t need. Every home is treated like our own.
Randy's promise: We don't pressure, we don't upsell, and we don't push services you don't need. We've built this business by treating every home like it was our own — and we'll do the same for yours.